Excellent Salary + Company Benefits Package + Career Progression
Graduate/Trainee, Health/Medical, IT/Software/SaaS
Excellent career-development opportunity for a switched-on growing IT Technician looking for that lucky break. An opportunity to make a difference to the lives of others with the leader in healthcare technology awaits.
Field Junior IT / Network Engineer - Healthcare Software Leaders - Pharmacy Team
Covering in and around London | Excellent Salary + Company Benefits Package + Career Progression
Your New Role:
The role of Field Junior IT / Network Engineer is to install, upgrade and provide ongoing IT hardware support to our pharmacy customers in and around London.
You’ll be involved with migrating customers across from competitor systems and the renewal of existing systems towards the end of their 3-4 year cycle, all within planned timescales and minimising downtime as much as possible. As this is a customer-facing role, you’ll have exceptional communication skills and the ability to navigate customers through each project.
The Team You’ll Join:
You’ll report directly to Carl, Regional Manager, who has a wealth of experience in the sector and a wider team of 7 IT & Network Consultants. The team communicate regularly via phone and Microsoft Teams, and get together as a team twice a year.
What You’ll Bring:
These are the skills and experience you’ll need to set yourself up for success for this role, however we’d still love to talk to you even if you don’t tick all of them;
+ Experience of using operating systems, PC systems OR EPOS systems
+ Ability to positively interact with customers and successfully control the experience
+ Windows 10 understanding, including installations and trouble shooting
+ Base knowledge of networking would be advantageous
+ Previous site experience would also be beneficial
What We’ll Give You:
Not only will you get the opportunity to work with and learn from a great group of people, you’ll have exposure to learn about brand new tools and technology on our exciting next generation technology journey. You’ll build close working relationships with colleagues across the business and know that what you are doing is genuinely assisting healthcare professionals provide better, faster and cheaper patient care.
Alongside this you’ll be issued with a fantastic benefits package which includes a company car, laptop, phone and lifestyle benefits like gym discounts, car leasing deals, a cycle to work scheme and even free fruit all week! You’ll also get practical things like 25 days holiday, a contributory pension, lifestyle savings and a healthcare cash plan, so whenever the time comes and you need some help with your health, we’ll make sure you’re not out of pocket and life assurance to give you some peace of mind.
This is a full time role working 37.5 hours per week between the hours of 8 and 6 Monday to Friday, however due to the nature of the role flexibility will be required.
You will need a full clean driving licence and flexibility to stay away from home as required.
Your Background / Previous Roles May Include:
IT Application Support, Graduate IT Engineer, IT Support, Network Support, Field IT Support, 1st Line Help Desk, 2nd Line Help Desk Support, Service Desk Support, Epos Support, PC Support.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.